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Joyce Flinn

Acting Director/Operations Division Administrator


Joyce FlinnJoyce Flinn became the acting director of the department on June 1, 2018, following Mark Schouten's retirement. She is also the Operations Division administrator.


Ms. Flinn began her career with emergency management in 1997 in the Flood Mitigation Assistance Program. She transferred to the Readiness and Response Bureau in March 2000. As a member of this bureau she served as program manager for statewide expansion of the NOAA Weather Radio system which was completed in 2006. She became bureau chief for Readiness and Response in August 2008. The bureau transitioned to the Operations Division in July 2013 when HSEMD became a stand-alone department.


Ms. Flinn coordinates response activities during activation of the State Emergency Operations Center. She served as chief of operations when extensive flooding began on the Missouri River on May 25, 2011, and also during an EF-5 tornado and subsequent historic flooding that impacted the majority of the state beginning May 25, 2008.

Other responsibilities managed by the Operations Division include working with voluntary and faith-based partners, Citizen Corps, intrastate mutual aid, donations management, WebEOC, and operational readiness of the State Emergency Operations Center. Geographic Information Systems (GIS), communications, the Duty Officer program, the Radiological Emergency Preparedness program and the Radiological Maintenance Facility are other key programs and initiatives managed by Division staff.


For her work on the NOAA Weather Radio expansion, in 2001 the state received a national Mark Trail Award. In 2008 she received the Commanderís Award for Civilian Service for her work in responding to the significant disaster the state experienced.


Flinn is a designated contact and authorized representative for the Emergency Management Assistance Compact (EMAC). EMAC is a nationwide interstate mutual aid compact that facilitates the effective sharing of resources between member states impacted by catastrophic disasters. Ms. Flinn is currently past chair of the EMAC Executive Task Force (ETF), having just completed a year as the chair in March 2014. While chair, a component of the ETF chair duties was that Iowa also served as the National Coordinating State for enacting support to impacted states. In her capacity as past chair, she will perform these same duties if the current chair, Arkansas, is unable to fulfill the requirements of the chair. 


Ms. Flinn has a degree in criminal justice from Simpson College.



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